After Sales Policy
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Intertec Systems LLC (“Intertec”, “we”, “us”, or “our”) is committed to providing excellent after-sales support for our smart home installation services. This After Sales Policy outlines the services we offer to ensure your continued satisfaction.
- Warranty Support: Intertec offers a warranty on all labor and installations performed. The warranty period will vary depending on the specific service and product used. Please refer to the individual product warranty information for details. During the warranty period, Intertec will repair or replace any faulty installations or malfunctioning components at no additional cost to the client.
- Technical Support: Our technical support team is available to answer your questions and troubleshoot any issues you may experience with your smart home system. You can reach our technical support team by email at admin@intertecsystemsllc.com
- System Training: Intertec offers comprehensive training sessions to help you understand and operate your new smart home system. These training sessions can be conducted in person at your home or virtually.
Please Note:
- After the warranty period has expired, service calls and repairs may be subject to a service fee.
- Technical support is available during our regular business hours: [9 – 5].
We recommend reviewing these policies thoroughly before using our services. If you have any questions, please don’t hesitate to contact us.